Shipping
norsestore.com dispatches orders with Postnord, By Expressen, DHL and GLS. All packages are insured and have a tracking number so the package can be traced.
When an order is dispatched, you will receive an e-mail containing the tracking no. for your package. In some cases this may be caught by your junk filter, so please check before contacting us.
Additional transit time may occur when shipping to offshore islands.
All enquiries regarding shipping please use support@norsestore.com.
Bike Messenger shipping method is not available during a sale or promotion.
RATES
We offer Free Shipping on all orders above 220 EUR / 220 USD / 160 GBP / 1.000 DKK. Free shipping is automatically applied at checkout when meeting the order minimums.
Denmark (Free Shipping over DKK 1.000):
Postnord Self-Collect DKK 35
Postnord Home-Delivery DKK 60
By Expressen Same-Day Delivery (Copenhagen Only) DKK 60
*Greenland and The Faroe Islands DKK 120 (Postnord)
Europe (Free Shipping over €250):
FedEx — Economy €13
DHL — Express €17
United Kingdom (Free Shipping over £160):
FedEx — Economy £10
DHL — Express £14
USA & Canada (Free Shipping over USD$ 220*)
FedEx — Economy $18
DHL — Express $23
China, Hong Kong, Japan and South Korea (Free Shipping over USD$ 220*):
FedEx — Economy $18
DHL — Express $23
Rest of the World (Free Shipping over USD$ 220):
FedEx — Economy $18
DHL — Express $23
*We reserve the right to charge shipping fees on unusually large orders.
*We also reserve the right to cancel multiple orders placed to circumvent the extra shipping charge.
DELIVERY TIMES
– Denmark: 1-2 working days
– Denmark (By Expressen): Same-Day Delivery if the order is placed before 11:00 AM *(business days only). Valid in the following zip codes: 1000 - 1473, 1500-1799, 2000-2500, 2900.
– Greenland and The Faroe Islands (Postnord): 3-4 working days for The Faroe Islands and 3-17 working days for Greenland
– Europe (DHL — Express): 1-2 working days
– Europe (FedEx — Economy): 3-4 working days
– United Kingdom (DHL — Express): 1-2 working days
– United Kingdom (FedEx— Economy): 3-4 working days
– USA & Canada (DHL — Express): 2-3 working days
– USA & Canada (FedEx— Economy): 5-7 working days
– Hong Kong, Japan, China and South Korea (DHL — Express): 2-3 working days
– Hong Kong, Japan, China and South Korea (FedEx— Economy): 5-7 working days
– Rest of the World (DHL — Express): 2-3 working days
– Rest of the World (FedEx— Economy): 5-7 working days
We strive to offer the best and fastest possible service and dispatch goods on working days. Some delays may be experienced during sales and public holidays.
Additional transit time may occur when shipping to offshore islands. Norse Store cannot accept responsibility for orders that are delayed in Customs.
If the package cannot be delivered, By Expressen will contact the customer and schedule a new delivery date during the next day.
If the customer cannot be reached or the delivery of the order in the timeslot is not possible, By Expressen will store the order/package at their offices on Nansensgade 9, 1366 Copenhagen K.
Bike Messenger shipping method is not available during a sale or promotion.
When an order is dispatched, you will receive an e-mail containing the tracking no. for your package. In some cases this may be caught by your junk filter, so please check before contacting us.
Additional transit time may occur when shipping to offshore islands.
All enquiries regarding shipping please use support@norsestore.com.
Bike Messenger shipping method is not available during a sale or promotion.
RATES
We offer Free Shipping on all orders above 220 EUR / 220 USD / 160 GBP / 1.000 DKK. Free shipping is automatically applied at checkout when meeting the order minimums.
Denmark (Free Shipping over DKK 1.000):
Postnord Self-Collect DKK 35
Postnord Home-Delivery DKK 60
By Expressen Same-Day Delivery (Copenhagen Only) DKK 60
*Greenland and The Faroe Islands DKK 120 (Postnord)
Europe (Free Shipping over €250):
FedEx — Economy €13
DHL — Express €17
United Kingdom (Free Shipping over £160):
FedEx — Economy £10
DHL — Express £14
USA & Canada (Free Shipping over USD$ 220*)
FedEx — Economy $18
DHL — Express $23
China, Hong Kong, Japan and South Korea (Free Shipping over USD$ 220*):
FedEx — Economy $18
DHL — Express $23
Rest of the World (Free Shipping over USD$ 220):
FedEx — Economy $18
DHL — Express $23
*We reserve the right to charge shipping fees on unusually large orders.
*We also reserve the right to cancel multiple orders placed to circumvent the extra shipping charge.
DELIVERY TIMES
– Denmark: 1-2 working days
– Denmark (By Expressen): Same-Day Delivery if the order is placed before 11:00 AM *(business days only). Valid in the following zip codes: 1000 - 1473, 1500-1799, 2000-2500, 2900.
– Greenland and The Faroe Islands (Postnord): 3-4 working days for The Faroe Islands and 3-17 working days for Greenland
– Europe (DHL — Express): 1-2 working days
– Europe (FedEx — Economy): 3-4 working days
– United Kingdom (DHL — Express): 1-2 working days
– United Kingdom (FedEx— Economy): 3-4 working days
– USA & Canada (DHL — Express): 2-3 working days
– USA & Canada (FedEx— Economy): 5-7 working days
– Hong Kong, Japan, China and South Korea (DHL — Express): 2-3 working days
– Hong Kong, Japan, China and South Korea (FedEx— Economy): 5-7 working days
– Rest of the World (DHL — Express): 2-3 working days
– Rest of the World (FedEx— Economy): 5-7 working days
We strive to offer the best and fastest possible service and dispatch goods on working days. Some delays may be experienced during sales and public holidays.
Additional transit time may occur when shipping to offshore islands. Norse Store cannot accept responsibility for orders that are delayed in Customs.
By Expressen:
If the package cannot be delivered, By Expressen will contact the customer and schedule a new delivery date during the next day.
If the customer cannot be reached or the delivery of the order in the timeslot is not possible, By Expressen will store the order/package at their offices on Nansensgade 9, 1366 Copenhagen K.
Bike Messenger shipping method is not available during a sale or promotion.