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FREE SHIPPING ON ALL ORDERS ABOVE DKK 1.300 / €250 / £210 / USD$ 280

Holiday Information

RETURNS

All orders placed before the 24th of December can be returned up until January 7, 2020. If your return arrives later than the 7th, you may be asked to document that your package was sent back to us within the allocated time frame.

FINAL ONLINE SHIPPING DATES


Unfortunately, we cannot guarantee that you will receive your order before December 24 - however, we have designed a guideline for you to increase the chance of receiving your order before Christmas. Depending on your location, please be sure to place your order before the dates and times (CET) mentioned below:

– Denmark: Dec. 20th - by 12:00 CET
– Denmark (By Expressen): Dec. 23th - by 11:00 CET. Valid in the following zip codes: 1000 - 1473, 1500-1799, 2000-2500, 2900.

– United Kingdom (FedEx — International Economy): Dec. 18th - by 12:00 CET
– United Kingdom (DHL — Express): Dec. 20th - by 12:00 CET

– Europe (FedEx — International Economy): Dec. 18th - by 12:00 CET
– Europe (DHL — Express): Dec. 20th - by 12:00 CET

– USA (FedEx — International Economy): Dec. 16th - by 12:00 CET
– USA (DHL — Express): Dec. 20th - by 12:00 CET

– Canada (FedEx — International Economy): Dec. 16th - by 12:00 CET
– Canada (DHL — Express): Dec. 18th - by 12:00 CET

– Rest of the World: Dec. 16th - by 12:00 CET

*Orders after final shipping dates will be dispatched the 27th December. Orders after the 27th will be dispatched the 30th of December.

OPENING HOURS

Customer Service:
Mon-Friday 9.00 - 16.00

*Holiday Opening Hours: not available from Dec. 24th – 26th and Dec. 31st – Jan. 1st

Store at Pilestræde 39:
Mon-Thursday: 10.00 – 18.00
Friday: 10.00 – 19.00
Saturday: 11.00 – 17.00

Extended opening hours on the following dates:

Saturday Dec. 14th - 10.00-18.00
Sunday Dec. 15th - 11.00-15.00
Thursday Dec. 19th - 10.00-19.00
Friday Dec. 20th - 10.00-19.00
Saturday Dec. 21st - 10.00-18.00
Sunday Dec. 22nd - 11.00-15.00
Monday Dec. 23rd - 10.00-18.00

*Regular opening hours between Christmas and New Year.
*Store closed 24th - 26th and 31st of December and 1st of January 2020.