FREE WORLDWIDE SHIPPING ABOVE 250 EUR / 280 USD / 210 GBP / 1300 DKK

Holiday Information

RETURNS

All orders placed between 01. November 2022 and 23. December 2022 can be returned until January 9th 2023 within our applicable return policy. If your return arrives later than the 9th, you may be asked to document that your package was sent back to us within the allocated time frame.

FINAL ONLINE SHIPPING DATES


Unfortunately, we cannot guarantee that you will receive your order before December 24 - however, we have designed a guideline for you to increase the chance of receiving your order before Christmas. Depending on your location, please be sure to place your order before the dates and times (CET) mentioned below:

– Denmark: Dec. 22st - by 12:00 CET
– Copenhagen (By Expressen): Dec. 23th - by 11:00 CET. Valid in the following zip codes: 1000 - 1473, 1500-1799, 2000-2500, 2900.

– United Kingdom (DHL — Express): Dec. 22st - by 12:00 CET
– Europe (DHL — Express): Dec. 22st - by 12:00 CET
– USA/Canada (DHL — Express): Dec. 20th - by 12:00 CET
– Japan/Korea/Hong Kong (DHL — Express): Dec. 20th - by 12:00 CET
– Rest of the World: Dec. 16th - by 12:00 CET


OPENING HOURS

Customer Service:
Mon-Friday 9:00 - 16:00

*Holiday Opening Hours: closed from Dec. 24th – 26th and Dec. 31st – Jan. 1st

Stores at Pilestræde 39 and Kronprinsensgade 3:
Monday - Friday: 10:30 – 18:00
Saturday: 10:30 – 17:00
Sunday: 12:00 – 16:00